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TERMS & CONDITIONS

Brand: OWLSKY – Sassy & Stylo
Legal Business Name: RATHOD ENGENEERING WORK
Website: https://owlskyindia.com/
Effective Date: 2 September 2026
Last Updated: 2 September 2026

Welcome to OWLSKY – Sassy & Stylo.

These Terms & Conditions govern your access to and use of the OWLSKY website, including browsing, purchasing products, creating an account, contacting us, and using any services provided through the website.

By accessing or using the website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

1. ABOUT OWLSKY

OWLSKY – Sassy & Stylo is a brand operated by:

RATHOD ENGENEERING WORK

Registered/Business Address:
Caroline Apartment, Laxman Nagar,
Near Daffodil School, Baner, Haveli,
Pune – 411045, Maharashtra, India.

2. ELIGIBILITY

By using this website or placing an order, you represent that:

  • The information provided by you is accurate and complete.

  • You are legally capable of entering into a transaction.

  • You are authorized to use the payment method used for your purchase.

  • You will comply with applicable laws.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colors, measurements, fabrics, prices and other information displayed on the website are accurate.

However:

  • Actual colors may vary depending on your screen/device.

  • Minor variations may occur due to lighting and photography.

  • Handcrafted, handloom or textile products may contain natural variations.

  • Measurements may have reasonable manufacturing tolerances.

  • Product availability may change without prior notice.

Such variations do not automatically constitute a defect.

4. PRICING

All prices displayed on the website are subject to change without prior notice.

Where applicable, taxes and other charges will be displayed during checkout.

In the event of an obvious pricing or technical error, OWLSKY reserves the right to cancel the affected order and provide an appropriate resolution in accordance with applicable law.

5. ORDER ACCEPTANCE

Placing an order constitutes a request to purchase.

An order is subject to acceptance and availability.

OWLSKY reserves the right to cancel or decline an order in circumstances including:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Delivery restrictions

  • Payment failure

  • Other legitimate operational or legal reasons

If an order is cancelled after payment has been successfully received, the applicable amount will be handled according to the payment/refund process applicable to the transaction and applicable law.

6. PAYMENT

Payments may be processed through third-party payment service provider Razorpay.

OWLSKY does not intentionally store complete payment credentials such as card numbers, CVV, UPI PINs or banking passwords on its own systems.

Payment transactions may be subject to Razorpay's terms, security procedures and privacy practices.

7. SHIPPING

Orders will be shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate:

  • Name

  • Mobile number

  • House/building details

  • Street/locality

  • City

  • State

  • PIN code

Delivery timelines are estimates and may be affected by courier delays, weather, holidays, operational disruptions, incorrect addresses or circumstances beyond OWLSKY's reasonable control.

8. NO RETURN – EXCHANGE ONLY

OWLSKY follows a NO RETURN / EXCHANGE ONLY policy.

Eligible exchanges must be requested within 3 calendar days from the date of delivery.

Refunds are not provided for ordinary product returns.

Please read the complete Return & Exchange Policy before ordering.

9. CANCELLATION

Orders may be cancelled only in accordance with the Cancellation Policy.

Once an order has entered processing, packing or shipping, cancellation may no longer be possible.

10. CUSTOMER RESPONSIBILITY

Customers must review:

  • Product description

  • Size information

  • Color

  • Fabric

  • Product specifications

  • Delivery address

  • Contact details

  • Exchange policy

before completing an order.

11. INTELLECTUAL PROPERTY

All content on the website, including:

  • Brand name

  • Logo

  • Product photographs

  • Videos

  • Graphics

  • Designs

  • Text

  • Product descriptions

  • Website layout

  • Marketing material

belongs to OWLSKY or its respective licensors unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, publish or commercially exploit website content without written permission.

12. USER-GENERATED CONTENT

If you submit reviews, photographs, testimonials, comments or other content to OWLSKY, you confirm that:

  • You have the right to submit the content.

  • The content does not infringe third-party rights.

  • The content is not unlawful or misleading.

By submitting content, you grant OWLSKY permission to use, reproduce and display that content for legitimate business, marketing and promotional purposes, subject to applicable law.

13. PROHIBITED ACTIVITIES

You must not:

  • Attempt unauthorized access to the website.

  • Introduce malware or harmful code.

  • Scrape or copy website content for unauthorized commercial use.

  • Engage in fraudulent transactions.

  • Use stolen payment information.

  • Impersonate another person.

  • Submit false information.

  • Interfere with website operation.

14. THIRD-PARTY SERVICES

The website may use third-party services including payment, analytics, hosting, shipping and communication providers.

Third-party services may have their own terms and policies.

OWLSKY is not responsible for independent third-party services beyond its reasonable control.

15. WEBSITE AVAILABILITY

We aim to keep the website available and functional but do not guarantee uninterrupted access.

Maintenance, technical problems, cyber incidents, network failures and other circumstances may temporarily affect availability.

16. LIMITATION OF LIABILITY

To the extent permitted by applicable law, OWLSKY shall not be responsible for indirect or consequential losses arising from use of the website or inability to use the website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

17. PRIVACY

Personal information is handled according to our Privacy Policy.

18. CHANGES TO TERMS

OWLSKY may update these Terms & Conditions from time to time.

The updated version will be published on this website with a revised “Last Updated” date.

19. GOVERNING LAW

These Terms shall be governed by the laws of India.

Subject to applicable consumer-protection laws and jurisdictional requirements, disputes shall be subject to the appropriate courts/authorities having jurisdiction.

20. CONTACT

RATHOD ENGENEERING WORK
Brand: OWLSKY – Sassy & Stylo

Caroline Apartment, Laxman Nagar,
Near Daffodil School, Baner, Haveli,
Pune – 411045, Maharashtra, India

Email: OWLSKYSELLER@GMAIL.COM
Phone/WhatsApp: +91 95790 70979
Website: https://owlskyindia.com/