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PRIVACY POLICY

Brand: OWLSKY – Sassy & Stylo
Legal Business Name: RATHOD ENGENEERING WORK
Website: https://owlskyindia.com/
Last Updated: 2 September 2026

1. INTRODUCTION

OWLSKY – Sassy & Stylo (“OWLSKY”, “we”, “us”, or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, process, store and disclose information when you use our website, place an order, create an account, contact us or otherwise interact with our services.

2. INFORMATION WE COLLECT

We may collect information such as:

  • Name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • PIN code

  • Order information

  • Account information

  • Customer service communications

  • Reviews and feedback

  • Device/browser information

  • IP address

  • Website usage information

3. PAYMENT INFORMATION

Payments may be processed through Razorpay.

OWLSKY does not intentionally store complete card numbers, CVV, UPI PINs or banking passwords on its own systems.

Payment providers may independently process payment information according to their own terms and privacy practices.

4. GOOGLE ANALYTICS

We use Google Analytics to understand how visitors interact with our website.

Analytics may collect information such as:

  • Website visits

  • Pages viewed

  • Device/browser information

  • Approximate location

  • Referral information

  • Website interactions

We use analytics information to improve website performance, customer experience and marketing.

5. PURPOSES OF PROCESSING

We may use personal information to:

  • Process orders

  • Process payments

  • Deliver products

  • Provide customer support

  • Process exchanges

  • Communicate about orders

  • Maintain accounts

  • Improve the website

  • Analyze website usage

  • Prevent fraud

  • Improve products/services

  • Send permitted marketing communications

  • Comply with applicable law

6. MARKETING COMMUNICATIONS

Where permitted by law and based on applicable consent/preferences, we may communicate through:

  • Email

  • WhatsApp

  • SMS

  • Telephone

  • Other permitted channels

You may opt out of promotional communications.

Transactional communications necessary for orders and services may still be sent.

7. SHARING INFORMATION

We may share necessary information with service providers including:

  • Razorpay/payment processors

  • Courier/logistics companies

  • Website/hosting providers

  • Google Analytics

  • Technology providers

  • Customer-support providers

  • Professional advisers

  • Government/legal authorities where required

We do not sell personal information as an independent commercial product.

8. COOKIES

Our website may use cookies and similar technologies for:

  • Website functionality

  • Shopping cart/session management

  • Analytics

  • Preferences

  • Performance

  • Marketing where applicable

You may manage cookies through browser settings and, where applicable, available website controls.

9. DATA SECURITY

We use reasonable technical and organizational measures to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. DATA RETENTION

We retain information only for as long as reasonably necessary for:

  • Orders

  • Customer support

  • Accounting

  • Tax/legal obligations

  • Fraud prevention

  • Dispute resolution

  • Legitimate business purposes

11. PRIVACY RIGHTS

Subject to applicable law, individuals may have rights relating to their personal information, including applicable rights to:

  • Access information

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent where applicable

  • Opt out of marketing

  • Raise privacy grievances

Requests may require reasonable identity verification.

12. CHILDREN

Our website is not knowingly intended to collect personal information from children in circumstances where such collection is prohibited by law.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of independent third parties.

14. CHANGES

We may update this Privacy Policy from time to time.

The updated policy will be posted on this website.

15. CONTACT

For privacy questions or requests:

RATHOD ENGENEERING WORK
OWLSKY – Sassy & Stylo

Caroline Apartment, Laxman Nagar,
Near Daffodil School, Baner, Haveli,
Pune – 411045, Maharashtra, India

Email: OWLSKYSELLER@GMAIL.COM
Phone/WhatsApp: +91 95790 70979